Great customer service

Started by rficalora, March 09, 2012, 09:39:18 PM

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rficalora

Some of you might remember my Speedo wasn't working.  Verified I was getting a good signal from the VSS so I sent the Speedo off to AutoMeter.  Called them today to make sure they got it & see when they might get to it.  They told me they'd already sent me a new replacement under warranty & I should have it on Monday.  I bought it back in 2009 so it was way out of warranty but they said since it had so few miles on it they treated it as a warranty replace anyway.

kstevusa

That's good news Rob,  Sounds like a good company with common sense :).

burner1

So many venders trashed in forums. It's great to hear when some one stands up and recognizes when people do good.

britcars

I had a similar experience with Dolphin Gauges.  Bought a set over three years before they were installed and I realized that the tach was not working on engine startup.  Emailed them in Florida and explained the situation.  I had a new one within a week at no cost